800.310.2739If you’re looking for IT support in Redding, we’ve got the expertise to answer all your IT-related concerns through our effective tech support.
Awards & Community Involvement
Channele2e Award
Named #3 of Top 5 MSPs for Government and Education
Channele2e Award
Named #5 of Top 5 MSPs for Government and Education
Channel Futures MSP 501 Award
Apex is named as #256 of the Top 501 Managed IT Service Providers in the WORLD by Channel Futures
California Legislature Certificate of Recognition
Recognized for outstanding dedication to helping the community
TOP 100 Managed Service Companies in the World
Apex was identified as one of the world’s most progressive managed services providers!
Redding Rotary Business of the Year
Vocational Service Business of the Year
SMART Business Resource
Best Company to work for in Shasta County
CRN Pioneer 250 Award
Apex has been listed as one of the “Pioneer 250” Managed IT Service Providers in the United States by CRN
CRN Pioneer 250 Award
Apex has been listed as one of the “Pioneer 250” Managed IT Service Providers in the United States by CRN
ChannelE2E
The Top 100 Vertical Market MSP 2023 Edition
ChannelE2E
The Top 100 Vertical Market MSP 2024 Edition
MSP Of the year 2023
Channel Futures – Leading Channel Partners Forward – MSP Of the year 2023
Channel Futures MSP 501 Award
Apex is named as #256 of the Top 501 Managed IT Service Providers in the WORLD by Channel Futures
Channel Futures MSP 501 Award
Apex is named as #290 of the Top 501 Managed IT Service Providers in the WORLD by Channel Futures
CRN Pioneer 250 Award
Apex has been listed as one of the “Pioneer 250” Managed IT Service Providers in the United States by CRN
CMMC-AB
Cybersecurity Maturity Model Certification
Redding Chamber of Commerce Hall of Excellence
Customer Service
HIPAA SEAL Of Complience
HIPPA Verified
2024 Channel Futures Next Generation MSP
Apex awarded the 2024 “Next Generation MSP” among other 220 MSP’s on the list.
Channel Partners 2025 MSP 501
Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide
Best of North State 2025 – Top Employer
Recognized as a Top Employer (1–100 Employees) and Finalist for Top Place to Work in the 2025 Best of North State Community Choice Awards.
Why Choose Apex as your IT Support Company?
Helping our customers to build and stabilize better communities
5000
+
Endpoints Supervised
300000
+
Tickets Resolved
90
%
Downtime Reduction
Business IT Support in Redding
Cost-Effective System
We guarantee that you get what you pay for with Apex. Our services are a cost-effective long-term investment. You pay a standard, fixed-rate fee for unlimited assistance with all your technical needs. Not only do we offer 24/7 emergency IT support, but we want to help you implement cost-saving technical strategies. You no longer have to pay for hiring and training new staff; our IT support Redding team will work with you to implement the best technology to help your business thrive.
Quick, Efficient Outcomes
Functional, leading IT systems are crucial in every industry. Fundamental to managing day-to-day tasks and looking after your company’s future, we understand the importance of offering fast and efficient results. We believe that good IT support is demonstrated by our 24/7 remote desk support and onsite help. Our IT support Redding team will go above and beyond to make sure your technological needs are met quickly so that you can dedicate yourself to your company.
Qualified IT Support Team
With over 100 hours of experience between us, our technicians are highly trained and ready to give hands-on IT support. Our expert technical engineers are leaders in the industry, maintain the utmost professionalism, and are committed to helping you. They have certifications from Cisco, VMware, Dell, Microsoft, AWS, and HP. We use our extensive training, experience, and creativity to find new solutions and design innovative ways to offer you the best support available on the market in Redding.
We Keep Things Simple
While you’re leaders in your industry, we’re leaders in ours. We understand that maintaining and upgrading your tech might not be within your skillset. That’s why we like to take care of your IT needs for you. With a proactive approach, we’ll keep the tech problems out of your way so you can run your company efficiently. However, our IT support Redding team is committed to communicating with you regularly and transparently so that you’re always in the loop.
Why not contact Apex today to find out
how we can take your IT issues off your hands?
Our team would love to talk you through our services and how we might assist your company with our leading tech support.
Effective and Efficient
IT Support in Redding
Did you know that it takes an average of just 17 seconds to get through to one of our expert technicians when you ring the Apex Help Desk? We understand the frustration of tech issues, so we prioritize processing your queries and offering solutions quickly and efficiently. Plus, our help desk is there for your emergencies 24/7, so you’ll never be without us.
We know that your time is valuable to you; therefore, we pride ourselves on our 90% downtime reduction rate. During business hours, you can reach us by phone, email, or Client Web Portal. If the first technician cannot address your needs, we will escalate your ticket to Level II and III technicians or onsite support.
No Surprise Costs with
Our Flat-Rate Support
We do not charge by the hour, nor do we increase our rates in the event of system malfunctions. We know that IT repairs might be unpredictable, and you can’t budget for regular support and updates. That’s why we offer unlimited support and proactive system management with one flat fee. You can ring, email, or contact us as often as you like, and we won’t charge you anymore.
What Can You Expect from Our Redding IT Support?
You no longer need to worry about the next technological mishap. With expert support, you can expect enhancements to your day-to-day operations:
- A fixed, predictable monthly fee
- Comfort knowing we’re here to help 24/7
- Cost-effective expert tech support of the highest level
- We minimize your downtime
- Focus on your company; leave the tech to us
- Improved operational efficiency; proactive support; no more break-fix
With our specialist and skilled assistance, your company is free to focus on your own innovations and success. We are confident that your organization will thrive with Apex’s first-class technology strategies designed to strengthen your team’s own talents.
Our result driven IT Support services supplement your own in-house IT department to provide you with professional and unmatched tech management, system monitoring and answering your questions.
Client Success Stories
Sean Tiedgen
Executive Director
Shasta Regional Transportation Agency
Rolf Davidson
Director of Programs
Sacramento Steps Forward
Terry Grafe
Chief Financial Officer and Co-Owner
Ace Hardware
Tony Bowser
Principal Engineer
PACE Engineering
Karina Lapp
CPA Managing Partner
Hathaway, Ksenzulak & Lapp, LLP
Bonnie Kubowitz
Executive Director,
Great Northern Services
Dave Jones
CEO
Mountain Valleys Health Centers
Dana Hollmer
Treasurer/Tax Collector
Tehama County
Joe Hejl, COO
Kira Ellen, Office Manager/IT
Boys & Girls Club Chico
Everett Trevor, M.D.
Resta Sleep Disorders Center
Caryn Corbin
Branch Management Team/Investor Relations Specialist
McKinley Mortgage Company
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Apex Technology Management - Redding
Our Locations
-
Chico
1692 Mangrove Ave #170
Chico, CA 95926
-
Sacramento
5325 Elkhorn Blvd #257
Sacramento, CA 95842 -
Redding
310 Hemsted Dr.Suite 300
Redding, CA 96002
FAQ – IT Support in Redding, CA
1. What IT support services does Apex Technology Management provide in Redding, CA?
Apex Technology Management provides responsive IT support, including help desk assistance, troubleshooting, hardware and software support, network issues, and on-site or remote assistance for local businesses.
2. How quickly can I get IT support in Redding, CA?
Most IT issues can be resolved the same day through remote support. On-site visits are scheduled quickly for problems that require hands-on assistance.
3. Do small businesses in Redding need IT support?
Yes. Small businesses rely on IT support to keep systems running, reduce downtime, and ensure employees can work efficiently without technology disruptions.
4. Is remote IT support available in Redding, CA?
Yes. Remote IT support allows technicians to resolve many software, network, and system issues quickly without waiting for an on-site visit.
5. What types of IT problems can be fixed through IT support?
IT support can address computer errors, network connectivity issues, software updates, hardware failures, printer problems, and general technical troubleshooting.
6. How does Apex Technology Management deliver reliable IT support in Redding?
Since 1991, Apex Technology Management has followed proven support processes and uses experienced technicians to resolve issues efficiently and minimize downtime.
7. How do I request IT support in Redding, CA?
IT support can be requested by phone, online contact form, or live chat. A technician will respond promptly to schedule remote or on-site assistance.
Let Us Know How We Can Help.
Need more information? Book a meeting with one of our IT support specialists today!
(530) 248-1000